MANAGEMENT
Growth Strategy
Developing the next generation of technicians at PAR Western Line Contractors
By Seth Skydel
The utility fleet industry’ s technician shortage isn’ t just a hiring challenge; it’ s a retention one. The bigger question for many operations is, what actually keeps technicians?
For David Johnson, director of fleet at PAR Western Line Contractors, there is no single answer. Success, and especially for growing operations, stems from several initiatives that strengthen hiring and retention pipelines.
Based on more than 30 years of leadership experience in fleet management, Johnson brought workforce planning strategies to light during EUFMC 2026. PAR Western Line Contractors, a Quanta Services company that provides a range of utility construction and restoration services, fields a large fleet of assets across California and Hawaii. Its fleet workforce includes field and shop mechanics, fabricators, equipment managers, and support staff.
“ Workforce planning matters,” Johnson said.“ Over the next ten years, the skilled mechanic shortage is projected to remain severe, and without significant investment in training and retention, demand will exceed supply well into the mid 2030s. The most impacted sectors will be fleet, diesel, utility, municipal, and construction.”
Data on the fleet workforce shortage spells out the details. According to industry estimates cited by Johnson:
• 50 % of fleet technicians are eligible to retire within the next 10 years
• 73 % of fleet managers are reporting difficulty filling skilled roles
• 400,000 unfilled mechanic positions nationwide are projected annually by 2028
Developing employees at PAR includes tailboard meetings that help ensure crew members are safe, certified, and productive.
Four Pillars
At PAR, workforce planning is approached on four fronts.“ We’ re focused on attracting, developing, and retaining people, and on planning,” Johnson related.“ Each of those activities is aimed at building a stable of talent.”
To attract technicians, PAR is working to reach potential service employees by building a compelling employer brand, Johnson noted.“ That matters as much as compensation in skilled trades because it shows us as a place to work and affects who applies, who accepts offers, and who stays,” he said.
Elements of PAR’ s outreach initiatives include partnerships to form a solid foundation of training programs.“ We work with trade school programs and attend career fairs to build a durable talent pipeline in the regions we operate,” Johnson related.“ In addition, we’ re looking to add military transition programs like Skill Bridge and Hiring Our Heroes to help us recruit veterans whose discipline and technical skills translate directly to the field.
“ Developing employees results from investing in continuous technical training to build skill sets from day one,” Johnson continued.“ That turns entry-level hires into safe, certified, productive crew members.”
The pathway of technical ladders at PAR from entry level to journeyman mechanic follows required courses and field hours defined at each step, Johnson noted. Included are a structured apprenticeship program with classroom hours and on-the-job training, with wage progression tied to demonstrated competencies.
In addition, every new hire is paired with a mentor for the first 12 months to accelerate field judgment, safety habits, and retention while vendorspecific, ASE( National Institute for Automotive Service Excellence), International Fluid Power Society hydraulic( IFPS), and welding certifications are promoted through paid study time, tuition assistance, and completion incentives.
“ Retention is a key pillar of our approach,” Johnson said.“ Keeping our workforce is essential because we estimate every voluntary departure
28 l September-October 2026